We're always here via email, careuk@koh.com or fill out the form and we'll be in touch as soon as possible. Our typical response time is one to two business days.

Home

Shop

Get Started

Koh UK 

At Koh, we are here to help with any questions you may have about our products. 

Koh UK Help Centre | We're Here To Help | Koh

New to Koh?
You can find out more on our About Us page, or maybe you want to Get Started with Koh?
You will find our full product range here and if that isn't what you were looking for, you can find more information in our help centre that you may find useful.  💚

Tell me more about Koh

If you need to update your shipping address, please follow this link.
Once you login, please select your order and click on "report issue".
We can only update your address before your order is picked up.

Update shipping address

If you would like to report an issue with your order, please follow this link.
Once you have logged in, please select your order and click on "report issue".

Report an issue

Order received and being processed by our warehouse. Please allow up to 5 business days to process during sale periods. 

I need help

Get more information

Accounts and referrals

Shipping and returns

Payments and refunds

Surface products

Dish Products

Loo Products

Accessories

Usage

Certifications

Health and safety

Get support